FAQ

  • What is the standard time for future live courses and live webinars?

    The LMS is set at the Pacific Standard Time (PS) but I am a Sydney based solopreneur. Therefore, given the flexibility of accessing this LMS at your convenience the start and end time will not be an issue. All live webinars will be launched according to the Australian Eastern Standard Time (AEST), but I will try my best to come with pre-recorded webinars to minimise the limitations of time difference.

  • When does the course start and finish?

    It is a self-paced course which means you can start and finish at any time. This also allows you to pause the webinar, put on a listen only mode or return to the video during or after working on the eBook or other resources provided in the course. I’d highly recommend following the sequence and not to miss the lessons because it is in the provided sequence for a reason and when you skip one you will wonder what I might have said in the previous lesson.

  • How long do I have access to the course?

    The course is provided for 365 days.

  • Is this platform device friendly?

    Yes! You can access the course from any device. The platform is device friendly.

  • Is my registration transferrable?

    NO! Should I get a hint or an evidence of you sharing your link with other unpaid learners, your subscription will be made redundant. That means even if you have paid for your course you will lose your access and there will be no refund.

  • Do you have a money back guarantee?

    Yes! We offer a 30-day money back guarantee. We have full confidence in the value we provide and we want our learners to enjoy a risk-free service. However, if you have completed more than 10% of the course content and downloaded the resources, you will not be eligible for a refund.

  • Do I need technical skills to learn on this platform?

    No. We are providing our services on one of the best learning management systems that was designed to use without advanced technical experience. Please follow the prompts after you sign-in and you should be able to find your way.

  • Where can I find help?

    You can reach us at info@mutuallearninginternational.com and we will return to you within 24 hours.

  • Are you a Registered Training Organisation?

    No. We have chosen not be become a Registered Training Organisation. However, we can guarantee our courses and lessons are based on in-depth research and developed by a multiple awards winning subject expert.